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WIC Services Storm & Hurricane FAQ

My appointment was cancelled because of the storm and clinic closing, when will it be rescheduled?

  • Please call 1-800-868-0404 to reschedule your appointment on Wednesday, September 13th. The DHEC Call Center has attempted to notify all clients when appointments were cancelled.

I lost my issued voucher during the storm, how do I get a replacement voucher?

  • Please call 1-800-868-0404 on Wednesday, September 13th to schedule an appointment to receive replacement vouchers.

The WIC office is closed in my county, I am a high-risk participant. Where can I go to receive an emergency voucher?

  • Please call 1-800-866-0404. A call representative may ask for your name, county and phone number and have someone with our WIC program contact you directly to discuss options for getting an emergency voucher.

I am unable to go to the nearest WIC office due to transportation challenges? Is there an alternative?

  • We understand. Please call 1-800-866-0404. A call representative may ask for your name, county and phone number and have someone with our WIC program contact you directly to discuss options with you.

I have evacuated from another state; can I receive an emergency voucher in South Carolina?

  • Yes, we can assist you. Please call 1-800-866-0404. A call representative may ask for name, phone number and where you are currently located. We will have someone with our WIC program contact you directly to discuss options for getting an emergency voucher.

I have evacuated from another state; can I use vouchers at SC grocery stores from my home state?

  • Unfortunately, you are unable to use your vouchers from your home state. SC wants to help you during this stressful time. We are setting up an expedited process so you will be able to go to one of the WIC clinics to receive a SC WIC check. Please call 1-800-866-0404. A call representative may ask for your name, phone number and what county you are currently located and we will have someone with our WIC program contact you directly to discuss options.

I am out of formula. How quickly can I get an appointment?

  • Please call 1-800-866-0404. A call representative may ask for your name and phone number and we will have someone with our WIC program contact you directly to discuss options.