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Special Needs Shelters

Welcome to our emergency shelter.

This video is intended to provide the information on your stay as well as helping to make your stay safe and pleasant.

First, complete the registration process as soon as possible.

A shelter interviewer will help you complete the shelter registration forms.

The interviewer also will be able to answer any questions you have about the facilities including the location of rest rooms, eating areas or any specific needs you might have.

The shelter staff has set up specific times to serve meals, take showers, activities, and turn off lights in the sleeping area.

After completing the registration process, someone will show you where your sleeping area will be.

Remember, everyone is under stress during this emergency. While in the shelter, try treating others as you would like to be treated. Because we’re all in this together.

You can help by following some simple rules. No alcohol, no drugs, no weapons, no smoking and no pets.

However, some people in this shelter require the use of service animals. Therefore, if you have an animal allergy or prefer an area away from animals, please tell us.

If you have a service animal with you, a shelter worker might ask what tasks the animal is trained to perform for you.

While the shelter staff will do everything they can to accommodate your animal, its care and feeding remain your responsibility.

Please be sure to clean up after your animal. Also, a service animal could be excluded from the shelter if its behavior poses a direct threat to the health or safety of others.

Also, if you intend to leave the shelter for any length of time, please be sure to inform someone at the registration desk.

When you are ready to leave the shelter permanently, be sure to check out at the registration desk.

Please don’t hesitate to ask a shelter worker if you have questions about any of the information that we’ve been discussing.

This message is provided by the American Red Cross, the South Carolina Department of Health and Environmental Control and the South Carolina school for the deaf and the blind to help make your staff in our emergency shelter as comfortable as possible. Thank you.