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Bureau of Certification

Division of Nursing Homes

Gail Goode, Director
(803) 545-4205

The Division of Nursing Homes surveys Nursing Facilities and Skilled Nursing Facilities that participate in the Medicare and Medicaid programs.  These facilities are surveyed with unannounced site visits.  Survey teams include nurses, pharmacists, social workers, dieticians, and generalists.  The Division is divided into four program areas, each concerned with respective Medicare/Medicaid federal regulations. 

Long Term Care Program

The Long Term Care Program surveys Nursing Facilities and Skilled Nursing Facilities (NF/SNF) for compliance with Medicare/Medicaid regulations.

Medicare and Medicaid Certified Nursing Home Comparison - The primary purpose of this tool is to provide detailed information about the performance of every Medicare and Medicaid certified nursing home in the country.

Contact Person: Kittie Bowers, (803) 545-4205.

Nurse Aide Abuse Registry Program

The Nurse Aide Abuse Registry Program is responsible for placing Certified Nurse Aides with substantiated allegations of abuse, neglect or misappropriation of resident property, and/or findings in a court of law on the Abuse Registry of the South Carolina Nurse Aide Registry. The national Nurse Aide Registry can be found here.

Contact Person: Phyllis Dennis, (803) 545-4205

Complaint Program

The Complaint Program has a special staff of surveyors who go to facilities for the express purpose of investigating complaints. The same basic survey process is used as for the regular surveys, but with a focus on the complaint.

If you would like to register a complaint against a Nursing Home, an ICF/MR, Physical Therapists in Independent Practice, Occupational Therapists in Independent Practice, Comprehensive Outpatient Rehabilitation Facilities, Ambulatory Surgery Centers, Community Mental Health Centers, Hospital, Home Health Agency (the Home Health Hot Line is 1-800-922-6735 for concern about a Home Health Agency) , End Stage Renal Disease Facility, Rehabilitation Agency, Rural Health Clinic, or Hospice, please click below to contact us by E-mail.  Please give us the facility name and the full details of your concern.

Contact Person: Ruth Rush, (800) 922-6735 or (803) 545-4205

MDS & OASIS

Medicare Minimum Data Set (MDS) assessment instrument information. OASIS (Outcome and Assessment Information Set).

The regulation requiring the automation and transmission of the resident assessment instrument for Nursing homes was published and final in the Federal Register on December 23rd, 1997.

This regulation requires nursing facilities to use a designated Assessment Instrument (MDS 3.0, 10/01/2010) and to transmit the assessment data to the state repository.

The Long Term Care Facility Resident Assessment Instrument User's Manual can be found here.

MDS & OASIS update from the Center for Medicare and Medicaid Services, including RAVEN/HAVEN software.

If assistance is needed contact Margaret Rummell by email or call (803) 545-4205.